TechWhiz

Sometimes you get an error ‘COM Surrogate has stopped working’ when you browse folders containing videos or media files.

Reasons:

Codec and COM components installed by various softwares that are not fully compatible with Windows Vista may cause this problem.

Possible Solutions:

1. If the problem started after installation of any particular software, then un-install it.
2. Updating Nero and DivX to the latest version may also solve the problem.
3. The easiest is to ‘Turn off Data Execution Prevention’ on ‘dllhost.exe’ (the COM surrogate).

• Goto ‘Start–>Control Panel’
• Make sure ‘Classic view’ is selected.
• Double Click on ‘System’ to open system properties
  

Click on ‘Advanced’ tab

Click on ‘Data Execution  Prevention’ tab.

Click on radio button ‘Turn on DEP for all programs and services except those I select’.

Enter ‘C:\Windows\System32\dllhost.exe’ in File Name and click ‘Open’

Windows Vista may prompt you to confirm. Click ‘OK’ to continue.